How much will my cake cost me?
Great question! And a tough one to answer as custom cakes can vary based on what your needs are. Please click HERE for more info.
What are the perks of using Palmetto House Bakery for my event?
We pride ourselves on excellent customer service, helping guide you though this process every step of the way. We offer free consultation* to setup all the details of your day! We purchase all toppers, florals, and extras, as well as provide rentals and displays which we will setup upon delivery. In the end, we want you to walk into your event completely satisfied with your purchase. We are always an email and text away with any questions you may have and work hard to make sure everything is custom just for you!
We offer full service setup for your events, complete with custom signage, easy printed cake cutting instructions and a full table display of candles, florals, etc, whatever your needs may be. We focus on the little details from the sparkle of the candle in just the right place, to the dessert cups pre-loaded with elegant small spoons to make it easy for your guests to enjoy. Our team is trained to make sure your dessert table setup looks absolutely stunning and ready for your arrival!
Gone are the days of freezing the cake topper…as a thank you for using our bakery, we provide all wedding couples with a complimentary tasting pack of the wedding flavors from their big day. These desserts are sealed, labelled, compact and ready to go right in the freezer to enjoy on your one year anniversary. Alternatively, if your night was full of fun and you forgot to have some cake, that sampler pack will be waiting for you and your spouse to enjoy in private at the end of the evening!
*All free consultations are limited to 1 hour total. There is an additional charge of $30 for each additional hour of service to work up your order.
Why are you only open certain times of the year?
We are a local small cottage bakery and while we love what we do, we also work additional jobs and enjoy parenting our young son. This means we have a limited schedule to make time for our clients plus balance out home life. If the Volusia County schools are out of session, we will be as well. This also means we only take so many clients a year, and many people contact us many many months in advance to make sure they can get on our calendars before they fill up. We continue to operate and create custom designs for people for the love of bringing something special to the community, and do not want to lose that due to burnout. We appreciate your understanding of this need for balance. If you need something to be created during times when we are not available, we have a small list of trusted local bakers that are fantastic and we are happy to send you a referral.
Are you a gluten free / nut free kitchen?
We DO offer nut free and gluten free options, but we are not exclusively a nut or gluten free kitchen. Please be aware of this when serving our cakes to your guests.
Do I need to pay a deposit?
Yes, we do require a 50% non-refundable booking fee within 72 hours of receiving the invoice in order to secure your date.
Do you have a storefront?
Not at the moment. Currently we are a licensed and insured home based bakery located in New Smyrna Beach, Florida and offer delivery to your event venue of choice. Due to people not showing up at our pickup location, we no longer offer free pickup and you must have a venue for delivery with a contact person on the contract. No walk-ins permitted.
Can I pick up my cake from you?
Currently we only offer delivery. Due to people not showing up at our pickup location, we no longer offer free pickup and you must have a venue for delivery with a contact person on the contract. No walk-ins permitted.
Do you offer cake tastings?
We do not offer in house tastings, but we can deliver a 12 pack of our cake cups to you for a $60 purchase price to enjoy in the comfort of your home. We are happy to meet you in New Smyrna Beach for free pickup at a central location free of charge or delivery for a small fee of $5 + $1 per mile from the bakery location. Tastings are first come, first serve, assorted, and available to anyone and for any event (they make great party desserts!) You can purchase as many of these as you would like!
Do you copy other cake styles?
We love to see other photos that you are inspired by, and can create something with a similar theme, color or style, but we do not copy other baker’s exact designs. Our cakes are unique to Palmetto House Bakery and each one is one of a kind for you when you decide to have something custom built from us.
I don’t see the flavor I want. Are you able to make something different for me?
1000%!!! We are asked this question often and we LOVE creating new flavors and combinations! Ask away and we will figure out how to make you flavor dreams come true!!
Will you cover my cake with fondant?
Florida is tricky y’all! Between the heat and humidity, we find that fondant doesn’t play nice. After many years of experience in cake decorating, Tiffany has learned the art of the perfect buttercream cake that is so smooth, people will think it is fondant, without the weird chewy taste. We do use fondant accents on our cakes from time to time, depending on the design, but you will not see one of our cakes completely covered in fondant anytime soon!
Why do you need two week’s notice to order? Can’t I just walk in and pick something out of the cooler?
Because we are a custom bakery, everything is made to order from scratch, so unfortunately we don’t have extras stored in our cooler. We also need time to order any decorations that may be needed for your design, from an edible print, to that custom name cake topper that our etsy designer will hand craft for you. If you would like something that is small for a last minute get together, we do offer assorted tasting 12 packs at $60. The flavors are pre-chosen and cannot be changed in these packs. There is no maximum on how many can be ordered, but are first come, first serve.
How do I cut a tall barrel cakes!?
Have no fear! They are much easier to tackle than it looks, we promise. Imagine that there is one cake sitting on top of the other. You will cut the first cake, down to the cake board in the middle until you have sliced the top like a pizza, or, a cake! Remove the cake board and slice the remaining cake on the bottom. We have attached a visual reference below as well.

How should I care for my cake?
Our party cakes are best stored in the refrigerator until about 1 to 2 hours before serving and should never be left in a hot vehicle, directly in the sun or a warm environment for an extended period of time. They are made of sugar and WILL MELT! The cake should be carried by the bottom of the box for support. Any leftovers can be stored in an airtight container for you to enjoy after the event.

Those prices might be a little steep for me! I could just go to the grocery store and get a cake for much less…
You are totally correct! You can go to the grocery store and pick out something from the cooler or table and head to your event. Nothing custom, basic flavors, questionable freezer life…etc… We don’t discriminate against grocery store bakeries in any way, but what we do here at Palmetto House Bakery is a totally different experience. You will have a one on one design creating experience with our team to make sure EVERY. SINGLE. DETAIL. is perfect for your big event! We make sure you feel completely comfortable with the process through every step from creation to delivery. We DO NOT batch bake our cakes, so each cake is baked fresh to order and custom designed to fit perfectly into your big day. Our flavors are top notch, and we can customize them to your liking, or create something completely new just for you! We use high quality ingredients, like Madagascar vanilla beans, delicious dutch processed black cocoa and rare extracts such as orange blossom and rosewater, so this isn’t your average bargain bin bakery! We have taken the time to perfect the craft of custom baking and flavor, from the quality ingredient purchased, to baking, filling, frosting, and intricately decorating your design. This is all factored into the price of the cake. We are constantly evaluating market prices, making sure we are priced fairly. Pricing on ingredients or delivery may go up or down based on economic changes. Just as a plant needs water to survive, a baker has to make money to keep baking, and we price appropriately to be able to continue to provide quality and amazing products for this community.
When you look back at most events, people take pictures next to 3 main objects: the photo prop backdrop, the scenery and THE CAKE! It is not just a cake, but a work of hand crafted art that will be on display for you and your guest to enjoy both with your eyes and taste buds! We splurge on the location, the decorations, the catering, the tents, the DJ, the photographer, and much more, so let’s not forget about how much the cake plays into making your event something to remember!
All that being said, we also understand budgets, so if your quoted price is a little too far out in left field, please let us know and we would be happy to work with you or make adjustments to find something that will be more fitting for your event 😉