How do I cut these tall cakes!?
Have no fear! They are much easier to tackle than it looks, we promise. Imagine that there is one cake sitting on top of the other. You will cut the first cake, down to the cake board in the middle until you have sliced the top like a pizza, or, a cake! Remove the cake board and slice the remaining cake on the bottom. We have attached a visual reference below as well.
How should I care for my cake?
Our cakes are best stored in the refrigerator until about 1 to 2 hours before serving and should never be left in a hot vehicle, directly in the sun or a warm environment for an extended period of time. They are made of sugar and WILL MELT! The cake should be carried by the bottom of the box for support. Any leftovers can be stored in an airtight container for you to enjoy after the event.
They look really tall and beautiful, but how well will they hold up?
Our cakes are thoughtfully designed and we have engineered them to be very sturdy, standing tall and proud until you are ready to dive in! Each cake has a cake board directly in the center and some small supports underneath that are easy to remove when it is time for slicing. Our multi tiered cakes have an additional dowel rod added in for support as well. This sturdy design has been used numerous times with great success!
Are you a gluten free / nut free kitchen?
We DO offer nut free and gluten free options, but we are not exclusively a nut or gluten free kitchen. Please be aware of this when serving our cakes to your guests.
Do I need to pay a deposit?
Yes, we do require a $20 non-refundable booking fee within 72 hours of receiving the invoice in order to secure your date.
Can I pick up my cake from you?
Currently we are a delivery only bakery. However, if you live father away and would like free pickup, we would be happy to meet you somewhere in a central New Smyrna Beach location.
Do you offer Wedding Cake tastings?
We do not offer in house tastings, but we can deliver a 4 pack of our cupcakes to you for a $20 purchase price to enjoy with your soon to be betrothed and/or family in the comfort of your home. These cupcakes come in 4 different flavors – 1 White Wedding, 1 Tall Dark and Handsome, and 2 of our current popular custom flavors that are in stock. We are happy to meet you in New Smyrna Beach for free pickup at a central New Smyrna Beach location.
Do you copy other cake styles?
We love to see other photos that you are inspired by, and can create something with a similar theme, color or style, but we do not copy other baker’s exact designs. Our cakes are unique to Palmetto House Bakery and each one is one of a kind for you when you decide to have something custom built from us.
I don’t see the flavor I want. Are you able to make something different for me?
1000%!!! We are asked this question often and we LOVE creating new flavors and combinations! Ask away and we will figure out how to make you flavor dreams come true!!
Will you cover my cake with fondant?
Florida is tricky y’all! Between the heat and humidity, we find that fondant doesn’t play nice. After many years of experience in cake decorating, Tiffany has learned the art of the perfect buttercream cake that is so smooth, people will think it is fondant, without the weird chewy taste. We do use fondant accents on our cakes from time to time, depending on the design, but you will not see one of our cakes completely covered in fondant anytime soon!
Why do you need a week’s notice to order? Can’t I just walk in and pick something out of the cooler?
Because we are a custom bakery, everything is made to order from scratch, so unfortunately we don’t have extras stored in our cooler. We also need time to order any decorations that may be needed for your design, from an edible print, to that custom name cake topper that our etsy designer will hand craft for you. At this time, we are delivery only bakery, so no walk ins are permitted. We hope to one day be a more accessible storefront in the future. #goals
Those prices might be a little steep for me! I could just go to the grocery store and get a cake for much less…
You are totally correct! You can go to the grocery store and pick out something from the cooler or table and head to your event. Nothing custom, basic flavors, questionable freezer life…etc… We don’t discriminate against grocery store bakeries in any way, but what we do here at Palmetto House Bakery is a totally different experience. You will have a one on one design creating experience with our team to make sure EVERY. SINGLE. DETAIL. is perfect for your big event! We make sure you feel completely comfortable with the process through every step from creation to delivery. We DO NOT batch bake our cakes, so each cake is baked fresh to order and custom designed to fit perfectly into your big day. Our flavors are top notch, and we can customize them to your liking, or create something completely new just for you! We use high quality ingredients, like Madagascar vanilla beans, delicious dutch processed black cocoa and rare extracts such as orange blossom and rosewater, so this isn’t your average bargain bin bakery! We have taken the time to perfect the craft of custom baking and flavor, from the quality ingredient purchased, to baking, filling, frosting, and intricately decorating your design. This is all factored into the price of the cake. We are constantly evaluating market prices, making sure we are priced fairly. Pricing on ingredients or delivery may go up or down based on economic changes.
When you look back at most events, people take pictures next to 3 main objects: the photo prop backdrop, the scenery and THE CAKE! It is not just a cake, but a work of hand crafted art that will be on display for you and your guest to enjoy both with your eyes and taste buds! We splurge on the location, the decorations, the catering, the tents, the DJ, the photographer, and much more, so let’s not forget about how much the cake plays into making your event something to remember!
All that being said, we also understand budgets, so if your quoted price is a little too far out in left field, please let us know and we would be happy to work with you or make adjustments to find something that will be more fitting for your event 😉